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Find out how User Strategy is
helping the world’s top names to deliver more profitable
channel experiences, with greater customer value.
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Select one of our case studies:
HSBC
Asia Miles
Shangri-La Hotels |
Since 2000 members of our team have been working with HSBC to create
better customer experiences via multiple channels. Highlights of
our work include channel optimization for the MPF, Insurance and
Wealth Management divisions, interaction design for the homepage,
personal internet banking and ATM machines, and extensive user research
assignments.
Some highlights include:
Improved lead generation
on Mortgage websiteReduced channel/distribution costs for MPF businessNew security mechanism adopted as standard by the group globally •Multi-year strategic plan
for wealth management online, and •Usability testing and optimization for
ATM network
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Please use the link below if you wish
to contact us and see how we can deliver a more profitable channel experience
with greater customer value for you
info@userstrategy.com
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